Booking & Payments
- Booking & Payments: Reservations are confirmed with a 50% deposit at the time of booking. The final 50% balance is due 30 days prior to your arrival. To complete this final payment, simply follow the instructions in the final payment notification letter sent directly to your email 45 days before your scheduled check-in.
- Minimum Stay: To ensure our standalone cottages are perfectly prepared for your arrival, we generally require a 2-night minimum stay. However, if you are looking for a quick 1-night getaway, please contact our office directly—we are happy to make exceptions whenever our schedule allows!
- Rental Age: The primary guest registering must be at least 21 years of age with a valid government-issued ID and a credit card on file.
Cancellations & Stay Modifications
- Standard Window: Cancellations made 30 or more days before your scheduled check-in will receive a full refund, minus a $50 processing fee.
- Late Cancellations: Cancellations made within 30 days of arrival, early departures, and no-shows are non-refundable.
- Unused Nights: No credits or refunds are given for late arrivals, early departures, or shortening your stay after booking.
Check-In, Check-Out & Housekeeping
- Timing: Check-in begins at 3:00 PM. Check-out is 10:00 AM to allow adequate time to prepare the cottage for the next incoming guests.
- Late Check-Out: Need a little extra time to enjoy the morning? We can occasionally accommodate extended departures up until 12:00 PM for an additional $25 per hour. Please contact the office in advance, and we will do our best to arrange this based on availability!
- Late Arrival Procedure: Our standard office doors close at 7:00 PM EST, but arriving late is completely seamless! If you anticipate arriving after 7:00 PM, your check-in email contains everything on how to retrieve your keys from our secure after-hours lockbox. We also always appreciate a quick text, email, or phone call if you’re running late so our team knows when to expect you.
- Cottage Care & Housekeeping: We want you to feel completely at home during your stay! Your cottage will be fully prepared with fresh linens and towels to kick off your vacation. While we don’t offer daily cleaning services, we are always just a phone call or text away if you need extra towels or supplies to keep your stay comfortable.
- Dish Care: Guests are responsible for washing, rinsing, and putting away all used dishes, cookware, and utensils before checking out. A $25.00 automated cleaning fee will be assessed for unwashed dishes left in the sink or on countertops.
Property Rules & Occupancy
- Cottage Occupancy: Our cottage rates are tailored to your standard guest count. Planning to bring an extra guest? No problem! Just reach out to the office to register them for an additional $20 per night. To keep all of our guests safe and comfortable, we kindly ask that no unregistered visitors stay overnight.
- Smoke-Free Property: All cottages, enclosed decks, and indoor spaces are 100% smoke-free. This includes tobacco, vaping, cannabis, and electronic cigarettes. A $250.00 deep-cleaning fee will be charged to any room violating this policy, and guests may be asked to vacate immediately without a refund.
- Parking Restrictions: Parking space is limited on our cottage grounds. Each unit is allocated parking for standard passenger vehicles. Large trailers, boats, snowmobiles, and ATVs require prior coordination with the office to secure designated overflow parking spaces. Overnight RV camping or hookups are strictly prohibited.
- Damages and Liability: We want you to relax and enjoy your stay! We know minor accidents (like a dropped glass) can happen- just let us know so we can clean it up safely. However, please note that any excessive damage to the property, missing items, or deep-cleaning requirements caused by negligence will result in an additional charge billed directly to your payment method on file.
By confirming your booking and completing the check-in process, you agree to adhere to all guest policies outlined above. Management reserves the right to refuse service or evict any guest violating these guidelines.